Issue with Purchase and Unresponsive Support

[Mukam]

Dear Support Team,

I am facing an issue while attempting to make a purchase on your website. I have been trying to order the CM3588 Plus along with the NAS Kit, but I am unable to proceed due to a lack of response from your support channels.

I have already attempted to contact you via email and telephone; however, I have not received any response so far. This is causing a delay in my purchase.

Kindly advise on how I can proceed with my order and provide an alternative way to reach your support team. I would appreciate your prompt assistance in resolving this matter.

Looking forward to your response.

[Cavendish]

I'm in the same situation. It would be helpful if the team could at least acknowledge the delays and let customers know the expected response time, even if they can't reply to every inquiry immediately.